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Sara Lowell

The Essential Dos and Don’ts of Business Management Every CEO Should Know





Yay, you have a business but now what? There is so much going on, wearing many hats, having to juggle the challenges running different areas and you may find yourself running around like a chicken with its head cut off. Yeah, kind of dramatic but these feelings happen.


You got to put out this fire, you got to talk to this team member, you’re overseeing operations, and this list goes on and on. Sounds demanding, right. But here's the thing, first of all you can do it. I see you! This whole journey is a roller coaster of so many different aspects. It's time to roll up your sleeves because I am going to tell you right now what the dos and don'ts are of managing your business and your team. I have been deep in it and have experienced some things. I have seen firsthand how simple missteps can hinder the progress of the workplace. 



You may be starting your journey, or you have been in the game for some time, there’s always something to learn. So, in this post, I’ll share lessons that many leaders only learn through trial and error. By focusing on the right approaches and avoiding frequent mistakes, you can build a culture, team, and business strategy that stands the test of time.

Now read on! 



Do: Build Systems that Empower, Not Micromanage


I know systems don't sound “sexy”, but you know what is, when there's a beautiful workflow set up before things get out of hand. You know what makes businesses stand out? It's the systems that are set in place from the get-go. Setting up structured workflows, from client onboarding to team communication, helps streamline processes and ensures everyone knows their role.



It’s key your systems are designed to empower, not restrict, your team. When team members feel trusted to take ownership of their tasks, they’re more engaged and productive.



Actionable Tip: Invest in easy-to-use project management tools and clearly define roles within each system. Avoid micromanagement by setting clear expectations upfront.



Don’t: Assume Everyone Thinks Like You



If things are not communicated, how would anyone know? No one can read minds. (Or can they) I don't think so. You can talk about your vision but is it clear? How well are you explaining things to get your point across. Not everyone on your team sees things from your perspective. But again, here comes Mr. Communication because I’m telling ya right now, if Mr. Communication does not enter the chat, then it's all voided out.



Communication gaps can lead to misunderstandings, missed deadlines, and even tension among team members. 


DO NOT FORGET THE OPEN DOOR POLICY! This will help your team feel comfortable to share thoughts, ask questions and provide feedback! 




Actionable Tip: Regular check-ins and clear communication channels can bridge these gaps. Emphasize active listening and ensure everyone understands the bigger picture and how their work aligns with it. - Need help with this, let's chat



Do: Prioritize a Positive Workplace Culture


So, you have hired the right people. They are doing their job and always show potential in their work, but you cannot forget a positive, supportive culture. Remember, actions speak louder than words. Does your team share the same values within the workplace? How is the behavior within the workplace? Are you creating a culture that everyone feels comfortable?  Culture isn’t created overnight, but it starts with a leader who models respect, openness, and accountability.



Actionable Tip: Celebrate small wins, acknowledge hard work, and encourage team bonding activities. Your team’s morale and cohesion are critical to your business’s long-term growth.



For more information on creating a positive workplace culture, check out: What is workplace culture, and why is workplace culture important?


Don’t: Ignore Red Flags in Team Performance


Seriously, do not ignore the red flags in team performance. You have to acknowledge it right now! I have seen this happen way too often which is the mistake of allowing issues to fester. Come on, you hire someone. For a while they do a great job, then issues arise. You HAVE to get to the bottom of it now. Do not wait! Small issues can snowball into larger problems affecting productivity and morale. As the leader, it doesn't mean that you need to be overly critical; it means being supportive and transparent. 



Actionable Tip: Regularly review performance and use this time to offer constructive feedback and listen to any challenges your team might be facing. Often, a simple conversation can uncover issues that are easy to fix.



Do: Stay Adaptable and Open to Change



Are you willing to adapt? What worked last year might not work today. If you are not willing to adapt to changes, then you will be stuck in a rut not knowing why you’re going places, why your team sucks and why things are not going the way you want them. You must be open to change and willing to help your team along the way. This is how you can lead to change and make a difference. Embrace adaptability as a core value.



Actionable Tip: Regularly review your business goals and strategies to ensure they align with current market trends and your team’s evolving needs. Don’t be afraid to pivot if necessary.



Don’t: Overlook the Importance of Self-Care


If you’re burnt out, imagine how your team feels. Also, remember everything starts from the top which means the way you are in the workplace is going to affect your business and your team. Encourage your team to practice self-care and you do the same. Taking time for yourself isn’t selfish; it’s essential.


When you and your team have this on their calendar, everyone is more equipped to do their job and have higher productivity. Also, as someone who’s in leadership, you’re better equipped to lead, make clear decisions which will inspire your team. 



Actionable Tip: Set boundaries around work hours, take breaks, and build a support network of mentors and fellow entrepreneurs. This not only benefits you but shows your team the importance of balance.



Dos and Don’ts for Leading a Successful Team


Managing a business comes with its own set of challenges, but by focusing on the dos and don’ts, you can set yourself and your team up for long-term success. From building effective systems to creating a positive workplace culture and maintaining adaptability, these practices will help you lead with clarity and resilience.


Mistakes will happen but learning from them and making proactive adjustments are part of the journey. Remember, successful business management is about more than just hitting targets—it’s about fostering a team that’s motivated, aligned, and prepared to tackle any challenge. By staying intentional and adaptive, you’ll be well-equipped to lead a thriving business and inspire your team to grow alongside you.



What are the biggest mistakes CEOs make in business management?


Many CEOs fall into the trap of trying to do everything themselves, leading to burnout and inefficiencies. Other common mistakes include neglecting team culture, failing to set up effective systems, and avoiding tough conversations about performance. Recognizing and addressing these areas early can create a healthier, more productive work environment.


How can I foster a positive culture without sacrificing accountability?


Building a positive culture isn’t about letting things slide—it’s about encouraging open communication and recognizing hard work, while still setting clear expectations. To maintain accountability, establish a culture of feedback and encourage team members to take ownership of their responsibilities. This balance creates a motivated, resilient team that’s aligned with the company’s goals.


How can I adapt my management style as my business grows?


As your business evolves, your management approach should too. What works with a small team may not translate to a larger one, so stay flexible. Regularly reassess your systems, communication methods, and leadership style to ensure they meet the current needs of your team. Being open to change will help you lead effectively through each stage of growth.




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