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Sara Lowell

3 Tips to Build Trust with your Team

Updated: Feb 10


Building trust with your team is essential to foster a positive work environment. When trust exists, team members feel confident in their relationships with each other and with you as their leader.


Your team will likely communicate openly and work collaboratively to achieve shared goals, however, trust is not something that can be built overnight. It requires consistent effort and attention.


In this post, we’ll look at three critical elements that, if understood, can help you establish trust with your team members.

We’ll discuss:

  • The importance of clear communication

  • Consistency and reliability

  • Empathy and support

By following these tips, you can create an environment of trust that can help your team thrive and achieve success.


The Importance of Effective Team Communication


“Teamwork makes the dream work!” This quote is often repeated, but the fact is there are factors that contribute to the success of a team’s ability to collaborate and communicate effectively.


First, you must understand what it means to communicate with your team. Clear communication needs to be open and honest to build trust. It’s important to keep your team members informed and involved in the decision-making process. Also, you want to be transparent along with actively listening to their feedback and concerns.


Much like every successful business, your success depends on the leadership provided by you. Those you work with turn to you as a source of leadership and guidance. Whether you are aware of it, your team looks up to you as a leader, therefore, it’s advisable to lead by example.


You’re breaking down the barrier and making sure everyone feels welcomed and allowing your team to openly communicate without fear or judgment.


Your team is like a working machine, a production line in which if parts fall apart, nothing works. The team is becoming collectively more intelligent.


Ways to improve the effectiveness of team communication:


Team Meetings: Don’t forget how important it is to get everyone on the team involved. Team meetings allow for open discussions on progress of the workflow and to get updates. Creating this open discussion can help everyone and learn from each other.


Informal Conversations: Informal conversations can happen in passing meaning outside of team meetings. Great ideas often generate and are shared through these conversations which enables action that can have a big impact and improvement on work being done.


Communication Tools: Internal communication tools enable your team to communicate and have group discussions, share resources and check-ins.


Project Management Tools: Tools for project management can help you organize and streamline the way work gets done. With tools like Asana or Trello, you can give your team tasks and keep track of how each project is going.


Why does consistency and reliability foster team trust?


Building trust with your team members requires you to be consistent and reliable in order to give a sense of stability and predictability. Team members gain trust and confidence when you follow through on what you say.


If you are inconsistent, it can make it hard for your team to trust you. It can cause confusion, anger, and a lack of motivation, all of which are bad for your team. Behavior that isn’t consistent can also cause uncertainty.


Establishing a track record of dependability and trustworthiness among your team members requires that you be consistent and reliable. Members of your team are more likely to open up to you, collaborate well, and feel comfortable deciding in your presence if they trust you.


Empathy and Support for Team Trust


Empathy and support are powerful tools to build trust with your team members.


Here are some ways to use empathy and support to build trust with your team:


Get to know your team: Take the time to learn about each person on your team. Ask them about their interests, goals, and challenges. Listen to them and show you care about them as a person.


Be responsive: As your team comes to you with questions, listen and be available. Show you care about what they have to say and will meet their needs.


Be a good listener: Listen to your team members’ concerns and feedback. Demonstrate you understand their perspective and will work with them to find solutions.


Provide support: Offer your team members the support they need to succeed. This can include resources, training, coaching or mentoring. Show you’re invested in their growth and development.


Celebrate successes: When you team members achieve success, celebrate with them. Recognize their accomplishments and show you’re proud of their hard work.


Be empathic: Show empathy when your team members face challenges or obstacles. Acknowledge their feelings and offer support and encouragement.


Lead by example: Model the behavior you want to see in your team members. Demonstrate empathy and support in your interactions with them and with others.


When you use these ways, by showing empathy and support, you are creating a positive and supportive work environment where team members feel valued, respected and trusted. This can lead to higher levels of engagement, collaboration and performance.


Trust with YOUR Team


Building trust with your team members is an essential component of effective leadership. It requires consistent effort and attention but the benefits are numerous. By focusing on clear communication, consistency and reliability, and empathy and support, you as the leader can establish a foundation of trust with your team.


Clear communication ensures your team members feel informed and involved. The reliability helps establish a sense of dependability, while empathy and support shows you care about your team.


When trust exists, everyone will thrive. All will feel confident and motivated to achieve the common goals which will create a positive work environment.


By following these keep elements leaders can establish a foundation of trust.



I challenge you to sit down with your team, listen and ask what you can do to better serve your team.


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